At Marble, your trust is the foundation of everything we do. We know that, to receive meaningful tax and accounting guidance, you may share sensitive personal and financial information with us. This document sets out our Marble Trust Commitment - a clear statement of how we protect and respect your information.
1. Our Promise to You
When you use Marble’s Services and Platform, you can expect that:
- We will treat personal and financial information as confidential.
- We will use submitted information only to provide our Services, operate our Platform, and improve our products and services.
- We will protect your information with appropriate technical, organizational, and administrative safeguards.
2. Information You Share With Us
To provide tax and accounting advice, we may receive:
- Personal details (for example, a client or user’s name and contact information).
- Financial information (for example, income, expenses, assets, liabilities, tax details, and related documents).
- Information about how you use our Platform and Services.
We collect only the information we reasonably need for the purposes described below.
3. How We Use Your Information
We use the information and documents you submit to:
- Deliver tax and accounting information and related services to you.
- Operate, maintain, and support our platform and tools.
- Improve, develop, and refine our products, services, tools, and user experience (including through aggregated and de-identified analytics).
- Communicate with you about your account, our services, and relevant updates.
Where possible, we will use aggregated and/or de-identified data for product improvement and analytics so that individuals are not identifiable.
4. Confidentiality and Privacy
We treat information and documents as confidential. In particular:
- We do not sell user or client personal or financial information.
- We do not share confidential information with third parties except as described in our privacy policy (for example, trusted service providers who help us deliver our services, and who are bound by confidentiality and data protection obligations).
- We limit access to information to personnel and service providers who need it to perform their duties and who are subject to confidentiality obligations.
5. Security Measures
We use reasonable and appropriate safeguards designed to protect your information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures may include:
- Encryption in transit and at rest (where appropriate).
- Access controls and authentication measures.
- Internal policies, training, and procedures for handling confidential information.
No system can be guaranteed 100% secure, but we continuously work to strengthen our security practices.
6. Relationship to Our Privacy Policy and Terms
This Marble Trust Commitment is a plain-language statement of our approach to confidentiality and user trust. It does not replace our formal Privacy Policy or Terms of Service, which contain more detailed and legally binding information about how we collect, use, disclose, and protect your data.
If there is any inconsistency between this Marble Trust Commitment and our Privacy Policy or Terms of Service, the Privacy Policy and Terms of Service will govern.
7. Ongoing Commitment
We may update the Marble Trust Commitment from time to time as our services, practices, or legal requirements evolve. Whenever we do, we remain committed to the same core principle:
Financial and personal information is treated as confidential, handled responsibly, and used only to serve you and improve our services in a secure and respectful manner.
If you have any questions about the Marble Trust Commitment, please contact us using the details provided in our Privacy Policy.
